• Terms of Sale
  • Promotion Terms
  • Terms of Use
  • Privacy Policy
  • Cookie Policy
Terms of Sale

We are Parmida Fashion limited, a company registered in England and Wales under company number 10053086 (“we”, “us” and/or “Femme Luxe”) and we operate the following websites: www.femmeluxefinery.comwww.femmeluxefinery.co.uk; (the “Sites”).

Our registered office address is at;

Parmida Fashion LTD

12-14 Midland Street Ardwick

Manchester

M12 6LB

This page tells you the legal terms and conditions (“Terms”) on which we sell any items on the Sites (“Items”) to you. Please note these Terms only apply to the purchase of Items on the Sites. Purchase of Femme Luxe Finery, items from any other source will be governed by the terms and conditions applicable at the relevant source. Please note that promotions and offers available for purchases on the Sites may not be available for purchases through other sources and vice versa.

Please read these Terms carefully and make sure that you understand them before ordering any Items from the Sites. Please note that before placing an order you will be asked to agree to these Terms. By placing an order you confirm your acceptance of these Terms.

You should print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time. Every time you wish to order Items, please check these Terms to ensure you understand the terms which will apply at that time.

We reserve the right to amend these Terms from time to time. These Terms were most recently updated on 11th  October 2018.

How the contract is formed between you and us

How the contract is made between you and us

Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order.

Please take the time to check the details of your order at each page of the order process and before clicking “Confirm and Pay”, as you will not be able to make any changes to your order after this point.

After you place an order by clicking “Confirm and Pay”, you will receive an e-mail from us acknowledging that we have received your order. We then send you an email that confirms that the Items have been despatched (“Despatch Confirmation”).

Please note that Items are subject to availability. As there is a delay between the time when the order is placed and the time when the order is processed, the stock position relating to particular items may change. If an Item becomes out of stock we will notify you as soon as possible and you will be refunded where we have already taken payment.

We reserve the right to refuse an order for example if the Item you have ordered is unavailable or out of stock, if we are unable to obtain authorisation of payment, if there is an error in the product information including price or promotion or if we suspect fraudulent activity.

If we are unable to supply you with an Item in these circumstances we will inform you of this by e-mail. If you have already paid for the Items, we will refund you the full amount including any delivery costs charged as soon as possible.

Items on the Sites

The images of the Items on the Sites are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Items. Your Items may vary slightly from those images.

All sizes and measurements of Items are approximate, however we do make every effort to ensure they are accurate as possible.

We take all reasonable care to ensure that all details, descriptions and prices of Items are as accurate as possible. We reserve the right to refuse orders where information about Items has been mis-published, including without limitation prices and promotions.

All our Items are sold on the basis that they are suitable for domestic use only. Please contact us for further information if you intend using any Items in a business or public environment.

Please be aware that our Items are not aimed at persons aged under 16 so please take extra care when purchasing Items as gifts for persons under this age group.

We take all reasonable care to ensure that the prices of Items are correct at the time when the relevant information is entered onto the Sites.

Prices for Items may change from time to time without notice. However, these changes will not affect orders that have already been despatched.

The price of an Item does not yet include VAT (or similar sales tax) (where applicable) at the prevailing rate for which we are responsible as a seller.

Please note that the prices listed on the Sites are only applicable for Items purchased on the Sites and not through any other source.

The price of an Item does not include delivery and returns charges. You will be provided with details of our delivery charges during the order process. You can also see our delivery options and charges on our Delivery Details page. You can get information about charges for returning Items if you choose to use one of our returns methods on our Returns Information Page.Please note that whilst we take utmost care in ensuring the content on the Sites (including descriptions of the Items and associated services such as shipping, payment terms, offers and promotions and delivery timescales) are accurate the Sites may at times contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore, reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. Where this affects an order that you have already placed we will notify you of the error if it will impact upon your order. In this regard, we reserve the right not to fulfil any orders that you have placed based on information on the Sites that may contain errors or inaccuracies.

Payment

You can pay for Items on the Sites using the following payment options: Mastercard and Visa credit cards, Maestro, Delta, Solo or Electron debit cards, American Express charge cards and PayPal.

You can pay for Items in any of the following currencies: Pound Sterling, US Dollars, Canadian Dollars, Australian Dollars, New Zealand Dollars, Euros, Danish Krona, Swedish Kroner, Norwegian Krone, Hong Kong Dollars, Singapore Dollars and Swiss Francs.

We offer a service which provides you with a safer shopping experience when using your credit card online. You can register for the service when you reach the checkout process or by contacting your card issuer directly. This is a one off-registration process and you will be able to use the same password when making future purchases with us. Please note, dependent on your card issuer we may not be able to process your order if you do not register and a different method of payment may be required to complete your purchase.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified as soon as possible.

We may undertake searches with credit reference agencies for the purposes of verifying your identity and the personal information you submit as part of an order. To do so the agencies may check your personal information against any particular information on any database (public or otherwise) to which they have access. They may also use your details in the future to assist other companies for verification purposes. We may also use your personal information for the purposes of prevention or detection of fraud. By submitting your order you agree to this.

All Items ordered remain our property until we receive full payment from you.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

·         Pay later.

Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Delivery

You will be given various options for delivery of Items during the order process. The options available to you will vary depending on where you are ordering from

Delivery charges will be applied in addition to the prices for the Items you are purchasing. The amount of the delivery charge will depend on delivery option you have chosen.

Please note that in addition to the Items and delivery charges we apply to your order, you may also be required by your country of residence to pay import duties and taxes. Please contact your local customs office for further information so that you are sure about the applicable duties and taxes before you place your order. We are not responsible for payment of such duties and taxes and in the event that you refuse to pay such duties and taxes and the order is returned to us, we will require you to pay any costs that we have incurred as a consequence.

You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your order is going to but also the name of the recipient. We cannot be liable for delivery of your order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.

We will make every effort to deliver your order within estimated timescales. However, delays are occasionally inevitable due to unforeseen factors or events outside our control for example, material shortages, travel or transportation disruption, import delays, software or technical failures or higher than anticipated demand. Please note delivery of your order may take longer during sale or other busy periods.

We are unable to deliver on public and bank holidays, Christmas Day, Boxing Day or New Year’s Day. On these dates, delivery will take longer than usual. Please allow an extra working day (i.e. Monday-Friday, excluding Saturdays, Sundays and public holidays) for each of these days when calculating the estimated delivery date and when choosing your delivery option.

Return

Any Items that we clear under cost price and are sold at a loss to the business, can not be refunded.  These items include all items that are currently in sale collection.

If you change your mind about any Items purchased you can return them to us (except grooming products, pierced jewellery or swimwear if the hygiene seal has been removed or any other item that cannot be returned for health or hygiene reasons) within 14 days of the order being delivered to you, provided:

the Items are unworn and unwashed (and there are no signs of transfer of any make-up or other stains);if shoes, the Items are unworn and show no signs of wear;the Items have all tags attached with no sign of tampering, and are returned with correct despatch and order information.item must be in origional condition and packaging as recieved via Femme Luxe.

We will refund the price that you paid for the Items taking into account any discounts or promotions applied when you purchased the Items. The refund will not include any delivery charges you have paid. All refunds will be made using the same method of payment you used to purchase the Items.

The above does not affect your statutory rights.

Please note that this policy only applies to Items you have purchased on the Sites. For Items purchased from other sources, you will need to check the returns policies of the applicable source.

Cancelling your contract

Cancelling your contract – EU customers only

If you are a European Union customer you also have the right to cancel your contract with us and return your Items by post within 14 calendar days from the day after the date you received your order. This right does not apply to Items that cannot be returned for hygiene reasons or Items where an applicable hygiene seal has been removed (e.g. makeup, underwear, swimwear or pierced jewellery). To cancel your order you must inform us of your wish to cancel in writing either using the contact us page or by writing to our Customer Care Team at care@femmeluxe.co.uk or by post to Customer Care,

Parmida Fashion LTD

12-14 Midland Street Ardwick

Manchester

M12 6LB

. If you are emailing us or writing to us please include details of your order to help us to identify you including your name, address and order number.

You must take reasonable care of the Items. Whilst you may inspect the Items when they are in your possession you must not use them.

You will be responsible for returning the Items to us including the the cost of returning the Items using a courier or other postal method.

You should return the Items in their original packaging wherever possible, as soon as possible after informing us of your wish to cancel. We will not be responsible for any loss or damage to Items that occur before they are returned to us including where they are lost or damaged in transit.

If you cancel your contract you will be refunded the price you paid for the Items within your order and a proportion of the delivery charges you paid up to the cheapest and most common method of delivery available to you at the time. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the Items, if this has been caused by your handling, including any loss or damage that occurs during transit. The refund will be made to the original method of payment you used, within 14 calendar days of our receipt of the cancelled Items if earlier, within 14 days from the day we receive proof of return from you.

Please note if you do not wish to cancel your entire contract and just want to return some of the Items in your order you can return them in accordance with our standard returns policy.

The above does not affect your statutory rights.

General

Your use of the Sites is governed by our Terms of Use. Amongst other matters, this details how you may use our name, logos and content on the Sites. Please take the time to read this carefully so that you are clear about how you may use the Sites. By using the Sites you are confirming acceptance of the terms of our Terms of Use.

When you use the Sites we will use your personal information in accordance with our Privacy Policy. Please take the time to read this carefully as it sets out how we will use information about you and how your information may be shared with third parties. By placing an order on and/or using the Sites you are confirming acceptance of the terms of the Privacy Policy.

The Sites use cookies. Please review our Cookies Policy to see how we collect and use information collected by cookies on our Sites. By using the Sites you are confirming acceptance of the terms of our Cookies Policy.

If you are a consumer, you may only purchase Items from the Sites if you are at least 16 years old. Otherwise you a parent or guardian must purchase Items from the Sites for you.

You agree not to use any Items purchased for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We only supply the Items for domestic and private use. If you are not a consumer you must obtain our prior written consent to purchase Items from the Sites. Nothing in these Terms excludes our liability for death or personal injury caused by negligence, for fraud or any other liability that cannot excluded or limited by law.

These Terms and any document expressly referred to in them, our Privacy Policy, Cookies Policy and Terms of Use constitute the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to their subject matter.

You acknowledge that in placing an order and entering into a contract with us you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them including without limitation our Privacy Policy, Cookies Policy or Terms of Use. You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on these terms.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by any act or event beyond our reasonable control.

We may transfer our rights and obligations under our contract with you to another organisation, but this will not affect your rights or our obligations under these Terms. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

When you purchase Items from us, the contract formed is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

These Terms are governed by English law. This means your use of the Sites and any contract for the purchase of Items through the Sites; and any dispute or claim arising out of or in connection with the same will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction to settle any disputes arising out if these Terms or your use of the Sites.

If you have any questions about our Terms or Sites please contact our Customer Care Team.

Promotions terms

This page tells you the legal terms and conditions of any offers, competitions, prize draws or any promotion that Parmida Fashion limited (“Promotions”).

The relevant Promotions are administered by Parmida Fashion Limited (company number 10053086) (“we”, “us”, “our” and “Parmida Fashion limited”) of 

Parmida Fashion LTD

12-14 Midland Street Ardwick

Manchester

M12 6LB

These terms and conditions apply to the use of discount codes (“Code”) offered to you by us on our websites, social media and email campaigns (“Promotional Material”) (“Code Promotion”). The Codes offer the discounts stated in the Promotional Material (“Discount”) and can be redeemed against your purchases on the applicable Femme Luxe Finery website.

1. To redeem the Discount you will need to select the items that you wish to purchase and then proceed to checkout where you will need to enter the code shown in the Promotional Material (“Code”) at “enter code” section of the checkout process. You can only use the Code once. You cannot use the Code and apply the Discount in conjunction with any other offer, discount or promotion. You cannot use the Code for any other purpose, other than as set out in these terms and conditions. You cannot transfer or exchange the Discount for any purpose, amount, gift, items, money, vouchers or other form of compensation.

2. By using the Code you agree to these terms and conditions. If you do not agree to these terms and conditions please do not use the Code.

3. The Discount is available for the period stated in the Promotional Material (“Promotion Period”). At the end of the Promotion Period the Discount will no longer be available.

4. Conditions of use:

i. You will need to purchase an item to use the Code;

ii. You must be resident in the in the territory stated in the Promotional Material and purchase items from the Website stated in the Promotion;

iii. You must be aged over 16. If you are aged under 18 you must have the permission of your parent or guardian to participate in this promotion and by using the Code you confirm that you have obtained such permission;

iv. Where the Code has been sent in a personal communication to you e.g. email, you should not share the Code with anyone else. The Code must only be used by you;

v. You must use the Code as stated in these Terms and Conditions.We reserve the right to refuse the Discount to any person that does not satisfy these conditions of use.

5. We reserve the right to cancel or amend the Code Promotion at any stage where we deem it necessary and/or there are circumstances outside our reasonable control which affects or could affect the proper operation of the Discount Code Promotion e.g. software or network malfunction preventing the use and application of the code, and only where circumstances make this unavoidable, but will always endeavour to minimize the effect to Participants in order to avoid undue disappointment.

6. All purchases using the Code are subject to the Terms of Sale. Where goods purchased using the Discount are subsequently returned for a refund, any refund due will take into account the Discount and an appropriate amount will be deducted from your refund.

7. Your use of the Code may be subject to other terms and conditions for example, where you have received the Code upon registering at femmeluxefinery Account you must comply with the New Customer Sign Up Terms and Conditions.

8. To the fullest extent permitted by law we exclude any and all liability for any loss, damage or injury occurring to you or any third party arising from the promotion.

9. These terms are governed by the law of England and Wales.

10. This promotion is administered by Parmida Fashion Limited

11. Any Items that we clear under cost price and are sold at a loss to the business, can not be refunded.  These items include all items that are currently in sale collection.

 ........

 

New Customer Sign Up Terms and Conditions

These terms and conditions apply when you register for a FemmeLuxe account (“Account”). You must agree to these terms and conditions to register an Account. If you do not agree to them please do not register an Account.

1. By completing the registration form (“Form”) you are agreeing to open up an account with Femme Luxe. This will allow you to purchase items from our websites, allow us to send you offers by the communication methods you have selected and also allow us to tailor your experience when you use the Websites (for this purpose we use cookies – see our Cookies Policy for more information).

2. We will process the data that you supply on the Form in accordance with our Privacy Policy. For the purposes of registering an account with us, we will in particular use the data you provide to send you our newsletter and offers via the medium chosen by you. You must notify us immediately if the details you have provided change. If you want further information about the data we hold on you please contact our Customer Services team at care@femmeluxe.co.uk or Customer Care, 

Parmida Fashion LTD

12-14 Midland Street Ardwick

Manchester

M12 6LB

 

3. You must be aged over 16 to open an Account. If you are aged under 18 you must have the permission of your parent or guardian to open an Account and by registering you confirm that you have obtained such permission.

4. You must comply with the Terms of Use when using the websites.

5. All purchases made using your Account will be subject to the Terms of Sale.

6. Where you are participating in our promotions you must also comply with our Promo T&Cs including without limitation our Discount Code Terms and Conditions where you have been supplied with a code to redeem a discount against your purchases.

7. These terms and conditions are governed by the law of England and Wales.

8. We are

Parmida Fashion Limited (company number 10053086) of 

Parmida Fashion LTD

12-14 Midland Street Ardwick

Manchester

M12 6LB

(“FemmeLuxe”). If you have any questions regarding your Account please contact our Customer Care team on the details above.

Terms of Use

Parmida Fashion Limited (company number 10053086) (“we”, “us”, “our” and “Parmida Fashion LimitedD”) of 

Parmida Fashion LTD

12-14 Midland Street Ardwick

Manchester

M12 6LB

      . is the owner and operator of the following websites:www.femmeluxefinery.co.ukwww.femmeluxefinery.com; (“Sites”).

These terms (“Terms”) set out how you may use the Sites and the content within them, whether as a guest or a registered user. Use includes without limitation accessing, browsing, or registering to use the Sites or submitting any contribrutions (defined below).

These terms also set out how you may interact with us on our official social media accounts (including without limitation our accounts on Facebook, Twitter, Instagram, Snapchat and Youtube) ( “Social Media”). Interacting in this context includes without limitation: joining our official femmeluxefinery group/page, following us, “liking”, “retweeting”, or writing a comment in relation to a page, or submitting a Contribution (defined below) on the Social Media (“Interacting” or “Interaction” (as applicable)).

The Sites and the Social Media shall together be referred to as the “Services” in these Terms.

Please also read our Terms and Conditions of Sale, which relate to your purchase of items from the Sites and the Privacy Policy and Cookies Policy that relate to information collected during your use of the Services and other femmeluxefinery services.

Please read the Terms carefully before you start to use the Services. By using the Sites and Interacting with us on the Social Media, you are agreeing to these Terms, the Privacy Policy, Cookies Policy and Terms of Sale (collectively “Our Terms”) and agree to comply with them. If you do not agree to Our Terms you must not use the Services.

You are also responsible for ensuring that all persons who access the Services through your internet connection are aware of Our Terms and that they comply with them.

We reserve the right to amend these Terms from time to time. The Terms were most recently updated on 11 May 2016.

Content On The Services

The content on the Services is provided for general information only. It is not intended to amount to advice on which you should rely.

We will update the Services from time to time, and may change the content at any time.

 

Although we make reasonable efforts to update the information on the Services, we make no representations, warranties or guarantees, whether express or implied, that the content on the Services is accurate, complete or up-to-date.

We do not guarantee that the Services or any content on them, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Services without notice.

Your Account Details

When you register an account with Femme Luxe on our Sites (“Account”) you will have to use an email and password to login (“Login Details”). You must treat your Login Details as confidential information and you must not disclose your Login Details to any third party. Please see our Privacy Policy for details on how we will use the information you give to us.

We reserve the right to close / disable an Account if you are considered to be using proxy IPs (Internet Protocol Addresses) in order to attempt to hide the use of multiple accounts, or your use disrupts the services we provide in any way or if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

If you know or suspect that anyone other than you knows your Login Details, you must promptly notify us by contacting our Customer Care Team at  care@femmeluxe.co.uk or by post to Customer Care, Parmida Fashion Limited, 

Parmida Fashion LTD

12-14 Midland Street Ardwick

Manchester

M12 6LB

     .               

Submitting Content

You may submit reviews, profiles, images, videos, instructions, comments, questions, feedback, ideas, suggestions or other information or materials via the Sites or on the Social Media whether relating to our Sites, products, promotions or other matters upon which you wish to comment (collectively “Contributions”), as long as such Contributions comply with our contribution standards set out below (“Contribution Standards”).

By submitting a Contribution you agree that we and third party service providers acting on our behalf may contact you about your Contribution and use your Contribution.

Your submission of a Contribution grants to us an irrevocable, perpetual, royalty-free, transferable and sub-licensable right and licence to use, store, copy, reproduce, modify, edit, adapt, translate, delete, publish, translate, create derivative works from, perform, sell and/or distribute, such Contribution, and incorporate such Contribution into any form, medium or technology, whether whole or in part throughout the world without any compensation to you. By submitting a contribution you waive all resale rights, performance and moral rights in the Contribution including without limitation your right to be attributed to the Contribution and the right to object to the derogatory treatment of the Contribution.

All Contributions will be considered non-confidential.

Contribution Standards

Contributions must:

1. be accurate (where they state facts);2. be genuinely held (where they state opinions);3. comply with the Guidelines (set out below); and4. comply with all applicable laws.

Contributions must not:

1. contain any material which is defamatory of any person, obscene, offensive, hateful or inflammatory;2. promote sexually explicit material;3. promote violence;4. promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;5. advocate, promote or assist any illegal act, including, but not limited to, violence or computer misuse or the infringement of the intellectual property rights of any other person (including without limitation copyright, trade marks or database rights);6. be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;7. be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person;8. be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity or affiliation with any person;9. give the impression that they emanate from us, if this is not the case;10. suggest any affiliation with us where no such affiliation exists;11. be made where you have been compensated or granted any consideration by a third party to make the Contribution;12. contain any computer viruses, worms or other potentially damaging computer programs or files.

Guidelines

General Guidelines

1. You must have the permission of all individuals named, featured or otherwise identifiable in your Contribution (whether in a photo, video or otherwise named or referenced);2. Your Contribution must be your own work and not copied from any works created by other people;3. You must only upload photos and videos that you have taken yourself or which you otherwise have the licence, consent or right to use in your Contribution. You must ensure that any third party owner of the relevant photos or videos understand how you wish to use your Contribution.4. Reviews relating to products should relate to the products and therefore photos and images should show the product and/or your use of the product;5. You must not write about customer service, contact us instead if you have issues requiring immediate attention;6. You must not mention competitors or the specific price you paid for the product;7. You must be aged over 16 to make a Contribution. If you are aged under 18 you must have the permission of your parent/guardian to make a Contribution. By submitting a Contribution you confirm that you have complied with both requirements.

Photo Guidelines

Photos must comply with the following:

1. images must be in BMP, PNG, GIF or JPEG format;2. file size must be 5 MB or less;3. image must be at least 100 pixels tall; and4. image must be at least 100 pixels wide.

We will determine, in our sole discretion, whether there has been a breach of the Contribution Standards. If a breach of the Contribution Standards has occurred, we may take such action as we deem appropriate, including taking all or any of the following actions:

1. immediate, temporary or permanent withdrawal of your right to use the Sites;2. immediate, temporary or permanent removal of any Contribution;3. issue of a warning to you;4. legal action against you; and5. disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We do not guarantee that your Contribution will be published. We reserve the right to change, condense or delete any Contribution for any reason.

We will not be responsible, or liable to any third party, for the content or accuracy of any Contribution posted by you. You will be responsible and liable for any loss or damage we suffer as a result of your Contribution.

The views expressed by other users do not represent our views or values.

You are solely responsible for securing and backing up your Contributions.

Intellectual Property Rights

The intellectual property rights in the Services (including without limitation the content and software used in the Services) remains our property or the property of or licensors (as applicable). These rights are protected by copyright, treaties and laws around the world and are expressly reserved.

Any use of the Services, including without limitation copying, storing in whole or in part, for a commercial use is prohibited without our prior written permission.

You may print off one copy, and may download extracts, of any page(s) from the Sites for your personal use.

You must not:

use any part of the content on the Services for commercial purposes without obtaining a licence to do so from us;modify the paper or digital copies of any materials you have printed off or downloaded from the Services in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which is provided on the Services;modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on any software or accompanying documentation supplied by us or our licensors on the Services;use or otherwise reproduce the “FEMME LUXE” name and/or logos (or any marks which are colourably similar) without our prior written consent.

Our status (and that of any identified contributors) as the authors of content of the Services must always be acknowledged.

Your Interaction with us on the Social Media may involve you submitting content, a photo or video of you (“Your Content”). By Interacting with us on the Social Media you hereby grant us a non-exclusive, transferable, royalty-free, worldwide licence to use Your Content on the Social Media and on other sources notified to you on the relevant Social Media page. This includes without limitation a licence to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display Your Content (or any part of Your Content) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. Use may also include sharing Your Content with trusted third parties.

If you print off, copy or download any part of the Services in breach of these Terms, your right to use the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Limitation on Liability

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Services or any content on them, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, the Services or use of or reliance on any content displayed on the Services.

Please note that we only provide the Services for domestic and private use. You agree not to use the Services for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Services or to your downloading of any content on the Services, or on any website linked to the Services.

We do not guarantee that the Services will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access the Services. You should use your own virus protection software.

Prohibitions

You must not misuse the Services.

You must not, in relation to the Services: introduce viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful or in breach of confidence or is any way offensive or obscene attack the Sites via a denial-of-service attack or a distributed denial-of service attack; commit or encourage a criminal offence; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights (including without limitation intellectual property rights); send any unsolicited advertising or promotional material / “spam”; attempt to affect the performance or functionality of any computer facilities access through the Sites hack into any aspect of the Services; and/or corrupt data. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use of the Services will cease immediately.

You must not use the Services for any commercial purposes (including without limitation using automated systems or software to extract data from the Services) without our prior written consent.

Third Party Links and Resources on Our Sites

Where the Services contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

We assume no responsibility for the content of websites linked on the Services. Such links should not be interpreted as endorsement by us of those linked websites. When you activate any of these links you will leave the Services and we have no control over, and will accept no responsibility or liability for any loss or damage that may arise from your use of them.

Accessibility

We are working to make the Sites as accessible as possible to be used by everybody. You will notice changes to the Sites over the coming year to help with navigation, reading text, colour schemes and use of screen readers.

Applicable Law

These Terms, their subject matter and their formation, are governed by English law. You and we both agree that the English courts will have non-exclusive jurisdiction to settle any disputes arising out of or in connection with the Services.

Contact Us

If you have any questions about these Terms please contact us or write to:

Parmida Fashion LTD

12-14 Midland Street Ardwick

Manchester

M12 6LB

Privacy Policy

This policy sets out the basis on which personal information about you may be collected and used when you use the following websites: WWW.FEMMELUXEFINERY.CO.UWWW.FEMMELUXEFINERY.COM  (“Site”) and interact with us on FEMME LUXE’S official Facebook, Instagram, Twitter, Tumblr and Youtube accounts (“Social Media”). By using the Sites and Social Media you are accepting and consenting to the terms of this policy.

Parmida Fashion Limited (company number 10053086) (“we”, “us”, “our” and “FEMME LUXE”) of

Parmida Fashion LTD

12-14 Midland Street Ardwick

Manchester

M12 6LB

  is the owner and operator of the Sites and the relevant accounts on the Social Media.

We are committed to maintaining your privacy. We are registered as a data controller for the purposes of the Data Protection Act 1998 (“DPA”).

We reserve the right to amend these Terms from time to time. The Terms were most recently updated on 11 May 2016.

We do not store customer's financial details 

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Information we collect about you

During your use of the Sites and the Social Media and when you purchase items from or participate in any promotions on or linked to the Sites and/or on the Social Media we may collect and process the following information about you:

Information you give us. We ask for your name, date of birth, telephone number, home address, delivery address email address and credit card and other payment details when you purchase items from the Sites (“Items”). We also generate an order number linked to you when you place an order on the Sites (“Order”). You may also give us information about you when you fill in forms on the Sites or when you correspond with us on the Social Media for example when you register to subscribe to our newsletters and emails, when you enter into our prize draws, competitions and other promotions, when you complete forms to receive particular offers or when you participate in our Social Media activities or surveys. In such circumstances you may provide additional information about you such as your photograph and other images and identifying information, your interests and hobbies, details of your Social Media accounts, posts and preferences. You must ensure the information you provide is accurate and up to date. By providing information about you to us you warrant that the information is accurate and up to date and that you will keep us informed of any changes.

Information we collect about you. When you use the Sites and the Social Media we may automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Sites (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources. We work closely with third parties (including, for example, carriers who deliver Items to you, card protection and payment processing companies that process your payments for Items, business partners (including without limitation third parties that provide promotions and prizes on the Sites and/or Social Media and third parties that we consider you may be interested in based on your preferences and use of our Sites), sub-contractors in technical, advertising networks, market research and promotions management agencies, analytics providers, search information providers and credit reference agencies) and may receive information about you from them.

Use made of the information

We use information held about you in the following ways:

Information you give to us. We will use this information:

to carry out our obligations arising from any contracts entered into between you and us for example to process your Order, to enter you into a prize draw, competition or other promotion (where requested) or to provide you with the information, products and services that you request from us. This may require disclosure to third parties for example card processing agencies, banks, shipping providers and carriers, fraud protection agencies and suppliers of gifts and prizes for our competitions, prize draws and other promotions;

to interact with you using the Social Media. Features such as the “like”, “retweet”, “repost” and “share” on the Social Media may allow us to enable integration and/or access to your accounts on the Social Media. Please note we do not control Twitter, Facebook, Instagram, Tumblr or Youtube (“Social Media Sites”), your profile/account on the Social Media Sites, we do not modify your account or your privacy settings on the Social Media Sites and we do not establish rules about how your personal information will be used when you use the Social Media Sites. You and the relevant provider of the Social Media Sites will be in control of those issues and not us. You are encouraged to read all policies and information on the applicable Social Media Sites to learn more about how they handle your information before using the Social Media Sites and any features on the Social Media Sites;

to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about and to notify you of our offers and promotions, by telephone & email. You can unsubscribe from our mailing list by writing to our Customer Care team at care@femmeluxe.co.uk or

Parmida Fashion LTD

12-14 Midland Street Ardwick

Manchester

M12 6LB

, to allow our carefully selected third parties to provide you, with information about goods or services that may interest you;

to notify you about changes to the Sites, your Order, our terms and conditions and our service;

to ensure that content from on the Sites is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

to administer the Sites and the Social Media and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

to improve the Sites and Social Media to ensure that content is presented in the most effective manner for you and for your computer;

to allow you to participate in interactive features of our service, when you choose to do so;

as part of our efforts to keep our site safe and secure;

to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure Of Your Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you for example our carriers that deliver Items to you, our card and payment processing companies that process your payments for Items and suppliers of items and prizes for our promotions and other carefully selected third parties whom we consider may be of interest to you.

Market research and promotions management agencies to help improve the Sites and Social Media, and the services we offer to you.

Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

Analytics and search engine providers that assist us in the improvement and optimisation of the Sites and the Social Media.

In all circumstances we work closely with these third parties to ensure your privacy is respected and protected.

We may also disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Parmida Fashion Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or Terms of Sale and other agreements; or to protect the rights, property, or safety of Parmida Fashion Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

The Sites and Social Media may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. This Privacy Policy only covers the Sites and our content on the Social Media, and does not cover any other website or application.

Cookies

The Sites use cookies to distinguish you from other users of the Sites. These cookies help us to provide you with a good experience when you browse the Sites and also allows us to improve the Sites. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Social Media

By interacting with us on the Social Media (including without limitation joining our official FEMME LUXE group/page or following us on the Social Media, “liking”, “retweeting”, writing a comment in relation to a page on the Social Media) (“Interacting” or “Interaction” (as applicable)) you are consenting to our interaction with you on the Social Media and the processing of your information accessed on the Social Media. The information about you that may be collected when you Interact with us on the Social Media may include without limitation your name, your user profile, your age, your preferences, choices and viewpoints with regards to the topic or subject matter of the relevant Social Media page, your photos and other images and your videos.

Your Interaction with us on the Social Media may also involve you submitting a photo or video of you (“Your Image”). By Interacting with us on the Social Media you consent to us using Your Image for the purposes described when Your Image was requested or as described on the relevant Social Media page.

Please let us know if at any time you wish us to stop interacting with you on the Social Media or using any of your information on the Social Media by contacting us at the details set out below.

Where We Store Your Personal Information

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or business partners. Such staff maybe engaged in, among other things, the fulfilment of your Order, the processing of your payment details and the provision of support and associated services. Our suppliers and business partners may also transfer, store, use and otherwise process your information outside the EEA for the purpose of fulfilling their obligations to you and to provide you with information, goods and services. By using the Sites, Social Media and submitting your information during the purchase of Items or participation in competitions and other promotions, you agree to this transfer, storing or processing inside and outside the EEA as stated above. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

GDPR Policy

Parmida Fashion ltd (T/A Femme Luxe Finery) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Information About Us

Parmida Fashion LTD (T/A Femme Luxe Finery)

Registered in England under company number 10053086.

Registered address:

Parmida Fashion LTD

12-14 Midland Street Ardwick

Manchester

M12 6LB

.

VAT number: GB 281538587

Data Protection Officer: Mehdi Pishbin.

Email address: iman@femmeluxe.co.uk .

Telephone number: 0161 833 4817.

Postal Address: Unit2A 60 Shelbourne Street, Manchester, M88LR.

We are regulated by the Data Protection Act 1998 (“DPA”), and the General Data Protection Regulation (“GDPR”).

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.

c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.

d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or purposes.

g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

h) Rights relating to automated decision-making and profiling. [we do not use your personal data in this way] OR [Part 6 explains more about how we use your personal data, including [automated decision-making] AND/OR [profiling]].

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5. What Personal Data Do You Collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us):

Name;Date of birth;Gender;Address;Email address;Telephone number;Payment information;Information about your preferences and interests.

Your personal data is obtained from the following third parties:

service providers that we engage to provide IT systems and software, and to host our website;payment processing services (including Shopify, Paypal and Klarna) to process your payment to us. Femme Luxe does not store your payment information. Your payment details are provided to the payment processing service you have selected, who are compliant with necessary regulations;service providers that we engage to deliver goods you have orderedservice providers that we engage to send emails and postal mail on our behalf including in relation to incomplete orders or abandoned baskets, or marketing communications, to provide data cleansing services and to provide marketing and advertising services;analytics and search engine providers that assist us in the improvement and optimisation of our website;affiliate networks through whom you have accessed our website;to protect our customers and website from fraud and theft, we may share personal data that is required to make identity checks and personal data that we obtain from making identity checks (including data relating to your age, name and location), together with account information, with organisations (including law enforcement agencies), involved in fraud prevention and detection and credit risk reduction. Please note that these third parties may retain a record of the information that we provide to them for this purpose;if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; orto our professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

6. How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

Providing and managing your account.Supplying our products and/or services to you. Your personal details are required in order for us to enter into a contract with you.vPersonalising and tailoring our products and/or services for you.Communicating with you. This may include responding to emails or calls from you.Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time via your account settings and/or the newsletter).

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or text message with information, news, and offers on our products and/or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept until you request for it to be deleted.

8. How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

Where we transfer your data to a third party based in the US, this may be protected if they are part of the EU-US Privacy Shield. This requires that third party to provide data protection to standards similar levels of data protection to those in Europe. More information is available from the European Commission.

Please contact us using the details below in Part 11 for further information about the particular data protection mechanism used by us when transferring your personal data to a third country.

The security of your personal data is essential to us.

9. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

10. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

11. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details Mehdi Pishbin:

Email address: iman@femmeluxe.co.uk . 
Telephone number: 

0161 833 4817.

Postal Address: Unit2A 60 Shelbourne Street, Manchester, M88LR.

12. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

Children

The Sites are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under 13 do not use the Sites or provide any information about yourself including without limitation your name, address, email address or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe that we may have any information from or about a child under 13, please contact us at the address below.

Contact Us

If you have any questions about these policies you can contact us online or by post.

Online: Click Here

By Post: 

Parmida Fashion LTD

12-14 Midland Street Ardwick

Manchester

M12 6LB